I accidentally dropped my phone in the pool and grabbed it out right away. That is correct Sachin. Unfortunately from what you have described to me about the device's current status, it certainly seems that water has started corroding key components on your iPhones logic board. But what the !&&* is apple doing in all this, for this we spend our 1 lac or more, why are they advertise about the ip 68 rating, as it works in water in 2 meters for 30 min??? The reason for this is because the warranty will repair any damages at no cost to you. So I will just replace it for $20 and see if it works. Maybe you need a mail in logic board troubleshooting and diagnosis. Is my Battery Gone ? It happened to me today!My i phone XS max Just got dropped in the pool and it started to show the apple logo then shut then show the apple logo it’s like a loop so just put it in a bag of rice or push the volume button and then the sleep/wake button! Avinash™ Kumar, I attest to having these problems also. Option 1: Force a Restart. To hard restart iOS device, for iPhone 6 and earlier, press "Power" and "Home" buttons at the same time and keep holding them until Apple logo appears. Vincent H. Frey. iPhone 7 Restarting Fix. Sometimes you may be able to get the phone to boot by unplugging the front and / or rear camera ribbon cables from the logic board. Hi had took my iPhone X to beach last sunday and due to sudden wave, my iphone X under by tracks got wet, but i took the phone in less than 10 secs and saw that it was working.. Please let me know if you have any other advice for me getting this to boot up properly. Failed to connect to mailserver at " localhost" port 25, verify your " smtp" and " smtp port" setting in php.ini or use ; I`ve downloaded an epub version of a book i am reading. To check if any software updates are available, go to Settings -> General -> Software Update. so last night i was at the pool on my iPhone XS MAX and i was just sitting there in the pool by myself and i didn’t wet my phone at all and then suddenly when i got out of the pool i noticed that Apple logo keeps continuously coming on my screen and then i go on my phone and it shuts down so i plugged it on its charger and just left it there until this morning where i toke off my iPhone case and noticed it was a little wet so i immediately toke it off and kept trying to do a software update but it still keeps continuously turning off i am really scared and really need help i payed a lot for this phone which i thought was waterproof but isntt!!! But after set it up like new phone, Face ID is no working anymore. Yes Bro... Looks like your phone has attained a water damage.. All you need to confirm if so, is to have a flash light pass the sim tray and check if the red patch exists,,, (U can watch Utube vids for checking the water damage). No water marks in screen or cameras (although it initially had moisture in all 3 cameras, it’s all gone now). What Causes iPhone to Restart itself? If all of this has failed to work and your iPhone keeps restarting, then you can erase all of your content and settings. Most of the videos explaining the product durability is all faked up by the company itself giving a mindset for the consumers that the reviews are real. Did you inspect the water damage indicators on the board? I will take out the logic board and clean it soon. I powered it off and let it dry in front of the fan with the SIM card out. Itâs important to note that if the iPhone 7 or iPhone 7 Plus keeps restarting after water damage, then the Apple Care warranty is voided. Bootstrap method ftw! Turn your iPhone on and hope for the best. Remove its SIM card I did inspect the water damage indicators and they were both wet. !it should work perfectly fine.your phone may glitch a lot when ull turn it on so if it glitched again put it in a bag of rice again!IM DEVASTATED SINCE I THOUGHT IT WAS WATERPROOF BUT IT TURN OUT NOW!i started to hate apple now. Minho, I have just finished putting the logic board back in. Put your board in a container with >90% isopropyl alcohol and let it sit for a while. And if possible, make an appointment with the Genius Bar and get help at your local Apple Store. Resist the temptation to pop it to let the gas out. Step 1 After your iPhone is submerged in water, and take the SIM card tray out. I let the phone dry out for a few days and tried to turn it on. 8 best measures to fix liquid-damaged iPhone. Avinash™ Kumar. Reset All Settings. The water is inside the phone, on the logic board and under the shields, even under the IC's. Apple support also told me that it should be fine seeing as the iPhone 11 has an extra security feature for water resistance. Reboot/Force Restart Your iPhone 8/8 Plus. On older models of the iPhone (4s and earlier), youâll find LCIs in the headphone jack, charging port, or both. It was kind of working afterwards but the volume was glitching and there were grey lines across my screen. they are currently working to find the schema for the Face ID of my device to make it work. If not better get it claimed for a new replacement. Hopefully it turns on! Leaving the power on the device accelerates the process. I opened up the phone, but couldn’t see any signs of moisture in the main part of the case, so I focused on the button switches themselves, I used a syringe to drop little droplets of isopropyl into the volume buttons and sleep/wake button while pressing them in and out. The real problem is the mineral deposits that can cause short circuits or corrosion as the water eventually evaporates. If the device appears to power up but behaves erratically, then use a tool like 3uTools to flash the firmware as it may be corrupted. What I mean is that you should remove everything that is user-removable. It's keeps rebooting. I thought it was completely dead at first. It will take a few moments for the device to reset and then restart. (Apple logo comes for 5 secs and then a blank screen for 5 secs and so on). It could be just the battery but that is unlikely. Can I have some of your advice on what to do? Turn off Setting In Notifications. Thank you so much Alec for your response. If the phone is working properly, the Apple logo will appear and the device should boot. Donât push buttons on your iPhone, as this can force water further into circuits. You may want to remove both batteries and even the Logic board to inspect it for further water traces. Having the iPhone under Apple Care when an iPhone keeps restarting can help you save some money. Many average iPhone users often ask us what to do next after damaging the hardware of the device. But still the display has a green line which is not tat visible and the Face ID is not working. Avinash™ Kumar. Sometimes, a software update fixes the problem thatâs causing your iPhone to keep restarting or enter a restart loop. Sometimes doing a âhard rebootâ will stop the cycle of restarting. Wipe your iPhone off with a soft, lint-free clothâfor example, a lens cloth. In this this guide I have explained why iPhone X keeps restarting itself and solution to fix iPhone X keeps restarting itself issue. Additionally, when iPhone X was turning on and off it has became sooo hot, that i couldn’t even touch it. Working Around Water Damage: Back up your iPhone immediately after turning it back on. Well, you donât have to worry about it anymore. Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus. as others have suggested i have kept my phone in a rice bag for demoisturizing . Lol, August 23 by A compromised Li-ion battery is a fire hazard. Same thing happened to me but the water damage was to bad I had to replace my phone for about 600$, I had the same logo flashing after phone was in pool. If your iPhone is too old, the battery might need to be replaced because the power capacity and the voltage are not enough to support the iPhone. Another easy fix for this issue is to quickly turn off a setting in â¦ As per their estimation, it would cost 20000 INR (Arnd 300 USD) to service the mobile if at all they make Face ID and display line fixed. It could be just the battery but that is unlikely. Avinash™ Kumar. Were you able to get the data back after you fixed it??? Worked ok for a while then flashing logo but I also got battery flat icon and plug into pc to restore after I left it charging for hours and had switched the charger on/off few times, i was on holiday so pc shop opened it, no water and gave up repair, I did notice that when charging my iPhone area below the camera was burning hot, And when it switched on the keypad didn’t work until I removed the screen protector. But my worry is hope the line does not elaborate as the time passes and the service does not affect other functionings leading to still spend for the repair further. I was in the same boat where my phone wasn’t actually as water proof as they said it was. What's the next steps after cleaning the logic board? Terms — After that, I would strongly suggest you have a pro look at it if you want to save the phone or recover the data. Itâs important to note that if the iPhone keeps rebooting after water damage has occurred to the device, then the Apple Care warranty is voided. But keep it off and take it to a place that have the heating device to dryout phones. Follow the directions in this iPhone troubleshooting guide. I just opened up my phone and saw no corrosion. © 2020 iFixit — Licensed under Creative Commons — Privacy — If your pool is a salt pool, that’s a yikes Scoob. My phone now works good, but no Face ID anymore. That leaves only hardware as the culprit, which means your iPhone probably needs a physical repair. Yesterday me and my family were visiting one island, I wanted to make some videos underwater, then i faced the same problem as you did. Use a soft brush, like a toothbrush and lightly brush away any corrosion you see. Hi had took my iPhone X to beach last sunday and due to sudden wave, my iphone X under by tracks got wet, but i took the phone in less than 10 secs and saw that it was working.. I hope that you are able to find a solution, and if you do not feel comfortable doing the service yourself, you can always find a 3rd party repair tech to do this work for you, just know that there is no guarantee. So, I've tried turn off, plug in face id cable, the phone was apple logo keep off and on like before. Avinash , i have iphone xs max, but it got drenched in Rain, but in sim tray i cant see any Red Indicator, but still am facing same issue as you are facing, i.e. Accessibility, directions in this iPhone troubleshooting guide. I just bought a iphone xs that was apple logo every 5s. (Apple logo comes for 5 secs and then a blank screen for 5 secs and so on). 2 - The iPhone will boot and function normally when the quad flash/sleep button connector is unplugged. Since liquid damage isn't covered by the warranty, it's important to know what to do if you drop your iPhone 7 or 7 Plus in the toilet or another body of water. You should also consider getting a new battery if it has swollen. On its support page, Apple shows you how to look for liquid damage . tell me after this if it is okay or else still you are facing the problem. So, I've tried turn off, plug in face id cable, the phone was apple logo keep off and on like before. Refectio - Mail-in Micro-Soldering Repairs & Data Recovery. Either the LCD is damaged from the water or the backlight circuit on the logic board is dead. Make sure that the charging port is clear of any moisture, and plug the device into power. You see that iPhone turns ON but sooner it gets turned OFF after just about 25-35 seconds? If that is the case then this seems like a manufacturing problem to me? It may not be cost effective to repair the phone if the screen also has to be replaced but it may be worthwhile to recover the data. Honestly it looked great inside. Looks like it is surely an hardware glitch,,,, BTW it is water splash and not water proof as apple claims it to be.... All you can do is to check water damage in the sim tray. If one of the stickers are red it means it has been in contact with liquid. If your iPhone 7 keeps restarting, take these steps to fix it: . Or do you guys think it's more than the battery? Thank You Alec :). Tyler DeBois, Accardo990 What is the problem here? Inspect Your iPhone for Physical Damage. Unstable driver: When any driver on the iPhone is unstable due to damage to the internal system of the phone, it may also cause the iPhone 6 keeps rebooting. After a thorough inspection, connect all of the connections, and then the battery connections. They very first solution is that you must simply reboot â¦ Can I have some hope of getting this serviced at-least from an unauthorized service center or any first aid I can do about myself? He dropped it in water, or moisture got inside, so corrosion may be the culprit to the issue. After researching online, I've tried to put new xs screen without face ID cable plug in. As long as the display isn't damaged around the LEDs, the green line shouldn't expand. Fortunately, my macbook can restores and make it work again. I mainly want to get the phone working again for data recovery. Why Does My iPhone Keep Restarting? Now am struck and feeling really disappointed that this phone is not working fine and no one is out there to help in apple. I had water damage too... they want to replace the phone however I need to pay $600 for it.... sorry to say it but I think apple is paying their karma right now their stocks are falling down... Hello Avinash Kumar, first of all I would like to apologize for the inconvenience you are experiencing. If not, I think I will try a new battery next... after that, a new screen. If that doesn’t work, my best recommendation to you is to leave the device powered off, and if you plan on servicing it yourself, to open the device up, and immediately disconnect the battery and do a power drain by holding the Sleep/Wake button for at least 3 seconds. Will update when I take it off…, 1 - the volume buttons are not shorted, just the sleep button is. i am really upset and devastated!! Inspect the logic board, especially around the connectors and look for corrosion. my phone fell in the pool and I immediately brought it out. My first concern is- Will they be able to clear the green line from display and make Face ID working. i travel this week and my phone isn’t working and i have calls that need to be taken, messages that need to be replied too come on now apple. If you happen to find any, use the micro fiber cloth to dry them, and use the isoproyl rubbing alcohol to dry/clean the spots. If the iPhone water damage has gone a little too far, then just drying it â¦ @cosmic990, I had this problem, i let it sit and die for like a week and eventually i was like well lets try it and it turned on, © 2020 iFixit — Licensed under Creative Commons — Privacy — Next you will want to locate and standing water droplets and use a micro fiber cloth to dry them. That's usually where the damage is occurring. Step 3 If it is white, it means that your iPhone is not damaged by water, but you still need to dry it up. 01/07/2019 by I did a hard reset to turn the phone off, but after 2 hours, I could see that the phone again turned on, but Face Id was not working and then in 5 min started restarting. Backing â¦ Force Reboot iPhone 8/8 Plus. Model A1865, A1901. Next you will want to do a hard reset. Since the flash and sleep button are on the same circuit, and the phone functions normally without the circuit attached, I think this module might be shot. 10/17/2018 by I read this: Electronics Water Damage. Let us Fix Your Water Damaged iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max. Disconnect the rear camera, display, and audio/power connections. I had given my phone to a third party technician who is renowned in my locality. iPhone can frequently restart/crash every few minutes or â¦ Terms — What do you think this means? I've tried mode reset for it, but in my laptop said "error code 4013". You canât go back in time and save your iPhone from getting dropped in water, but you can make an effort to prevent iPhone liquid damage. I would really like to get my phone up and running again. It gets to the white screen with the apple logo for about 7 seconds and then goes black and continues on this cycle. Donât mistake this step with âtake the whole darn phone apartâ! They are both on the same circuit. Wait patiently and after 24-48 hours have passed and â¦ You can click on my profile to learn more or search for micro-soldering repair on Google. Hey. If your iPhone X/XS/XS Max/XR keeps restarting, try to reset all the settings of â¦ 07/29/2018 by I just bought an iphone xs that was apple logo every 5s. Generally speaking, iPhone restarting problems are usually caused by battery problem, water damaging, overheating, or system issues (especially happens to iOS 14 beta). If your iPhone 8 keeps restarting, you can try to fix it by force â¦ Apple won’t cover it in their Limited Warranty unfortunately. The real problem is the mineral deposits that can cause short circuits or corrosion as the water eventually evaporates. Available as GSM or CDMA / 64 or 256 GB / Silver or Space Gray. Had this happen to my X by simply cleaning it with a wet towel for less than a minute or so. Have you ever dropped your phone? On newer iPhones, the LCI is located in the same slot as the SIM card. I am experiencing similar problem. So how can we convince apple not to make those false information??? Most micro-soldering repair shops work on a no fix/no fee basis. it was working absolutely fine just that the speakers were sounding muffled. But truly those reviews are all paid by the company to bring up the false trust over the product. Identifiable by the model numbers A1549, A1586, and A1589. After opening it up, I did notice that there was corrosion. To force restart your iPhone 7, hold down the On button and the Volume Down button at the same time. We have listed 8 best measures that one should immediately follow after when they have dropped iPhone in water. I think your phone may need a logic board repair. Hardware issues : When the iPhone encounters a drop or water damage, a hardware component failure (such as a power button failure) can also cause the iPhone to continue to restart. Everything is working fine, but my volume buttons and sleep/wake are being shorted somehow. Thanks For Your Time in going through my post :). Definitely. If an update is available, install it. After a days inspection, they said that they cannot service it as it was water is inside which they identified from LCI color. I am facing same issue right now. Apple logo keeps rebooting after water damage. Force Restart Your iPhone. But after set it up like new phone, Face ID is no working anymore. 07/30/2018 by APPLE I NEED YOUUU!!!!! If it’s all over the phone, you might want to scrap the entire phone. Do you think I should clean the logic board before anything else? I had no doubt that they would be. I'm assuming it's water damage. You Can Erase All Content and Settings. Just open it up, see what’s drenched. Now the phone still does the same thing where it goes to the apple logo for 7 seconds and then goes off but now the screen is SUPER dim... like almost black that I could barely notice the apple logo. I was able to take out the logic board and clean it as well as all the connectors. Meanwhile, the broken iPhone 8 is just as water-speckled as it ever was. Many shops have a no fix/no fee policy so you don't have to spend money to find out if the phone is fixable or not. Burying in Uncooked Rice. Should I just replace the phone's battery? The water is inside the phone, on the logic board and under the shields, even under the IC's. I was just able to open the phone last night. Step 2 Look at inside the SIM slot using a flashlight to see if the indicator turns from white to red. Second major concern- is it worth to spend 300 usd to get this serviced? It looked the worst at the top right under all the connectors but it wasn't terrible. Now, I'm sure, I cannot plug in face ID cable(inside phone) when reset it because it will be apple logo on&off forever. There are a few stickers located on top of the board, usually one near the sim card tray area and the top of the logic board as you see it's a vertical oval white sticker. Also I hope you have at least made sure to check the screen connectors and battery connector for liquid damage. Apple support told me that it should be fine after only 5 hours of drying out, and after 12 it is still shot. Leaving the power on the device accelerates the process. Released November 4, 2017. If you dont find a red patch... all good that you can claim a new phone saying that your phone is having probs.... 07/14/2019 by Inspect both sides of the board. Best of luck. i go to the "my files" , "sdcard", "downloads" icons. It is currently under a blow dryer with medium heat. As per his diagnosis for 3 days, he said he was able to boot the phone by Changing the battery and battery flex. phone boots with apple logo for 5 seconds and then a blank black screen. But after 5 mins i saw that the phone was restarting in apple logo and did not go past the logo.